Account Project Manager in Woburn, MA

bWhy choose American Tower b Its where you want to be. Todays American Tower is a dynamic, performance-driven organization full of new opportunities and the highest standards of excellence. Our culture is based on integrity, accountability, hard work, collaboration and social responsibility. We offer careers in a variety of fields where talented people can develop and grow professionally. American Tower, an SP 500 and a Forbes Global 2000 company, is a leading independent owner, operator and developer of wireless communications sites. We provide the infrastructure that allows your cellular phones and other mobile devices to work. Headquartered in Boston, Massachusetts, we have offices throughout the United States and in 9 other countries in Latin America, Asia and Africa. No matter where you join us, youll find a diverse team of global employees focused on our shared success. You will also receive a generous mix of health, financial and lifestyle benefits as well as learning and development opportunities. American Tower where you want to be. bSUMMARYb The Collocation Account Project Manager APM is responsible for driving all collocation applications through collocation and ancillary processes in order to ensure excellent customer service, quality deliverables and best-in-class cycle times. The incumbent is responsible for coordinating tasks among various internal teammates that must be completed to process customer applications. The APM will also be responsible for promoting and selling business initiatives, including but not limited to shared generator solutions and Acquisition, Zoning Permitting AZP services. The incumbent will be required to utilize excellent time management expertise to effectively manage a high volume of daily tasks and outstanding deliverables through a number of reporting tools, including but not limited to ONAir Access, Salesforce.com, Cognos, OASIS, Oracle, Noetix, SMART reports and Ad Hoc Reporting. The incumbent is also responsible for updating customers and the Area Sales teams regarding the progress of pending applications.bles i.e., engineering services, purchase orders requests, site walks and field operations deliverables. li liEnsure all contractual obligations are satisfied throughout the collocation process, including but not limited to rights of 1st refusal, FAAFCC compliance, environmental compliance, land lease compliance and pre-existing user rights. li liResponsible for utilizing applicable customer agreements to submit business terms to the Legal Operations team for review of new or additional equipment being requested for installation. li liProvide weekly, monthly and quarterly forecast reports for all amendment activity in the area of responsibility to the Manager of Account Management, Manger of Managed Sites, Director of Account Management, andor Area Vice President as requested. li liCollaborate with various internal teams to deliver optimal and unified solutions to customers. li liIdentify environmental andor ground lease issues and work with environmental compliance and legal operations teams to resolve. li liIdentify missing details through various reporting tools work on obtaining the info and updating OASIS collocation tracker accordingly. li liRequest Purchase Orders or Area Waivers for costs related to application charges, engineering services, capital contributions, one-time charges, site audits, and other relevant ancillary services. li liWork with the Tower Finance and Redevelopment teams to update customers about pass through and capital contribution costs. li liMinimize processing errors and re-work by thoroughly reviewing applications and correcting any errors prior to submission. li liEnsure the accurate tracking of all collocation milestone details in ONAir Access, OASIS Collocation Tracker andor Cognos. li liResponsible for assessing and documenting of processes and procedures and making necessary updates as required. li liTrain employees across organizations on internal processes, procedures and systems. li ul bOTHERb ulliOther duties as assigned. li ulbSUPERVISORY RESPONSIBILITIESb ulliNone. li ulbQUALIFICATIONSb ulliStrong relationship-development skills resulting in long term, mutually beneficial client relationships. li liSelf-motivated Able to work both independently to complete tasks and respond to department requests and to collaborate with others to utilize resources and knowledge of others in identifying quality solutions. li liStrong organization, planning and project organizational skills expertise to prioritize tasks for both self and team to meet business requirements and deadlines. li liStrong leadership skills Expertise to drive and motivate team to achieve results within the U.S. Tower department. li liAbility to work in a time-sensitive and high volume environment li liAbility to drive work both independently toward the successful attainment of department goals and project completion dates, and as part of a team to leverage input and knowledge base of others within the company in providing well rounded and thoughtful details and solutions li liAbility to identify key contacts for follow up excellent expertise to communicate project and status updates to team and cross-functionally to ensure understanding. li liGood strategic and issue solving abilities to effectively influence decision making in key negotiations. li liStrong technical skills including Microsoft office li ulbEDUCATION AND EXPERIENCEb ulliBachelors degree andor equivalent requirements required li liMinimum 2yrs customer service requirements required li liAdministrative experience in an office environment required li liProject managerial experience wanted li liIndustry experience wanted li ulbENVIRONMENTb Approx 100 performed in climate-controlled internal office environment working under normal office conditions. Approx ten travel may be required in support of the positions responsibilities. While performing the duties of this job, the employee is regularly required to sit stand walk use hands and finger to feel and handle reach with arms and hands talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch lift weight or exert a force up to a max of 25 lbs. bADDITIONALb We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with the Companys business needs. More specifically, the incumbent may be required to perform additional andor different responsibilities from those set forth above. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. The incumbent must be flexible as there may be workweeks that require more than 40 hours to ensure the positions expectations and responsibilities are met. American Tower the Company is an equal opportunity employer and is committed to a diverse workforce. The Company is committed to a policy of equal employment and will not discriminate against an candidate or associate based on his or her age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic details, pregnancy or any other category protected under federal, state or local law, regulation or ordinance. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, candidates that require accommodation in the job application process can contact us at [removed phone] for assistance.Listing originally posted at http